Policy Updates & Modifications
We may need to update, modify or amend our Privacy Policy as our technology evolves and as required by law. We reserve the right to make changes to this Privacy Policy from time to time and notify Users of material changes.
We advise that you check this document often, referring to the date of the last modification on the page. If a User objects to any of the changes to this Privacy Policy, the User must cease using this website or any of our Services.
The Information We Collect
As part of our operations, Oakmont Crest Limited collects and processes certain types of Personal Information — such as name, telephone numbers, email address, physical address, and financial information — of individuals that makes them easily identifiable.
Personal Information refers to information relating to an identified person or information that can be used to identify you (e.g. email address, bank details, name, telephone number, address, NIN). It may also include anonymous information that may be linked to you specifically (e.g. IP address).
When you apply for a loan, we collect Personal Information which you voluntarily provide to us. We may also retrieve additional Personal Information about you from third parties and other identification/verification services, such as your financial institution and payment processor.
How We Use Your Information
We use your Personal Information to:
- Provide you with the required services.
- Respond to your questions or requests.
- Improve features, website content and analyse data to develop products and services.
- Address inappropriate use of our website.
- Prevent, detect and manage risk against fraud and illegal activities using internal and third-party screening tools.
- Verify your identity and the information you provided in line with Oakmont Crest Limited's statutory obligations using internal and third party tools.
- Maintain up-to-date records.
- Resolve disputes that may arise, including investigations by law enforcement or regulatory bodies.
- Any other purpose that we disclose to you in the course of providing Oakmont Crest Limited services to you.
Purpose Limitation & Data Minimization
Purpose Limitation: Oakmont Crest Limited collects Personal Information only for identified purposes and for which consent has been obtained. Such Personal Information cannot be reused for another purpose that is incompatible with the original purpose, except consent is obtained for such purpose.
Data Minimization: Oakmont Crest Limited limits Personal Information collection and usage to data that is relevant, adequate, and necessary for carrying out the purpose for which the data is processed. Where the purpose allows, anonymized data will be used.
Cookie Policy
We use cookies to identify you as a User and make your user experience easier, customise our services, content and advertising; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and to promote trust and safety on our website.
Cookies allow our servers to remember IP addresses, dates and times of visits, monitor web traffic and prevent fraudulent activities. Our cookies never store personal or sensitive information — they simply hold a unique random reference to you so that once you visit the site we can recognise who you are and provide certain content to you.
If your browser or browser add-on permits, you have the choice to disable cookies on our website, however, this may impact your experience using our website.
How We Protect Your Information
Oakmont Crest Limited shall establish adequate controls in order to protect the integrity and confidentiality of Personal Information, both in digital and physical format, to prevent Personal Information from being accidentally or deliberately compromised.
We protect your Personal Information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Security safeguards include but are not limited to:
- Data encryption across all platforms and communications.
- Firewalls and physical access controls to our building and files.
- Access to Personal Information is granted only to employees who require it to fulfil their job responsibilities.
- Employees are forbidden to use Personal Information for their own private or commercial purposes.
How We Share Your Information
Oakmont Crest Limited does not sell, trade or rent personal information to anyone. However, to enable us render our services to you, we may share your information with trusted third parties, such as financial institutions, payment processors, verification services, sanctions screening and identity verification services, and any third parties you have directly authorized.
We may be constrained to disclose your Personal Information in compliance with applicable law or a legal obligation to which we are bound.
Transfer of Personal Information
Where Personal Information is to be transferred to a country outside Nigeria, Oakmont Crest Limited shall put adequate measures in place to ensure the security of such Personal Information. Transfer of Personal Information out of Nigeria would only occur under one of the following conditions:
- The consent of the Data Subject has been obtained.
- The transfer is necessary for the performance of a contract between Oakmont Crest Limited and the Data Subject.
- The transfer is necessary to conclude a contract between Oakmont Crest Limited and a third party in the interest of the Data Subject.
- The transfer is necessary for reasons of public interest.
- The transfer is for the establishment, exercise or defense of legal claims.
- The transfer is necessary to protect the vital interests of the Data Subject.
- The recipient has been whitelisted by NITDA.
Choices and Rights
Individuals who have Personal Information held by Oakmont Crest Limited are entitled to exercise the following rights:
Such requests will be reviewed by Oakmont Crest Limited's Data Protection Officer and carried out except as restricted by law or Oakmont Crest Limited's statutory obligations.
The Data That We Retain
We will retain your information for as long as your account is active or as needed to provide our services, comply with our legal and statutory obligations or verify your information with a financial institution.
Even after closing your Oakmont Crest Limited account, we will retain certain Personal Information and transaction data to comply with these obligations. The length of storage of Personal Information shall be determined by:
- The contract terms agreed between Oakmont Crest Limited and the Data Subject or as long as it is needed for the purpose for which it was obtained.
- Whether the transaction or relationship has statutory implications or a required retention period.
- Whether there is an express request for deletion of Personal Data by the Data Subject, provided that such request will only be treated where the Data Subject is not under any investigation.
- Whether Oakmont Crest Limited has another lawful basis for retaining that information beyond the period for which it is necessary to serve the original purpose.
Get In Touch
If you have any questions relating to this Privacy Policy or would like to find out more about exercising your data protection rights, please reach out to us through the channels below.
Data Protection Officer
For privacy-related enquiries, data subject requests, or to report a concern, please contact our Data Protection Officer directly.